The task: remotely set up a customer's openvpn client to connect to an openvpn server on windows vista. (on xp, this is a simple task)
Problem: vpn client won't connect.
Resolution: slightly improved; vpn now connects, but doesn't route traffic properly. Must contact vendor for further vista insight.
Due to the "Security" features of vista, it doesn't allow a vpn client to function, unless it's run by Administrator. Funny thing is, the account we were logged in as was supposedly an administrator.
First thing I had to do was show hidden files, and known file extensions. The process was changed for vista for no apparent reason, just like most everything else in vista.
The next thing I had to do was an msconfig. Then I had to select the vpn client, go to properties, and checkmark the "run as administrator" box. After that, a reboot, and the client was able to connect to the vpn and ping the vpn ip address, but traffic wasn't routed correctly. Not able to resolve the routing issue, we now have to contact the vendor for further support and suggestions.
Sounds simple enough, but it took a lot of google searching and experimentation. I see all this as completely unnecessary crap, since it would be a 5 minute task in Linux, even though Linux is a much more secure OS.
Personally, I think that Vista will be passed over in the corporate sector because of all the support hassles it will cause.